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When an order is placed you will check a box accepting the Terms & Conditions. If you click on it to read it, this is what it says:

 

I confirm my artwork is print ready and it will be printed exactly as submitted. DTF Transfer Maker/FinishLine Graphics is not responsible for images that are blurry, overlapping, incorrectly sized or any other image issues. ***Once submitted, my order will not be changed or altered and cannot be cancelled or refunded.*** I have read and agree to all terms of service and policies.